Opened 9 years ago
Closed 2 years ago
#946 closed enhancement (no-action)
trac: Allow accepted -> new
|Reported by:||Elrond||Owned by:|
|Cc:||Simon Fondrie-Teitler||Parent Tickets:|
In some cases, one wants to go back to "new":
- Maybe one was going from new -> accepted by accident.
- Some tickets have been so long in accepted, that they need a re-evalaution. (One could ask for yet another state, but I tend to like less states, and more tags)
I don't know, whether other states need to be able to go directly to new also. I doubt it. In the worst case, one can go to accepted first and then to new.
- review: Really, there is a patch, it should be looked at. If things are unclear, maybe first go back to accepted or in_progress.
- in_progress: There is something happening. If not, well, go back to accepted first.
Change History (3)
comment:1 by , 9 years ago
comment:2 by , 8 years ago
Okay, the workflow can't be changed on the webif by trac_admins. It has to be done on trac.ini. As cwebber is busy, maybe simonft finds the time?
comment:3 by , 2 years ago
|Status:||new → closed|
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If this is resolved, please more #254 to new.