Opened 10 years ago

Closed 3 years ago

#946 closed enhancement (no-action)

trac: Allow accepted -> new

Reported by: Elrond Owned by:
Priority: minor Milestone:
Component: infrastructure Keywords:
Cc: Simon Fondrie-Teitler Parent Tickets:


In some cases, one wants to go back to "new":

  • Maybe one was going from new -> accepted by accident.
  • Some tickets have been so long in accepted, that they need a re-evalaution. (One could ask for yet another state, but I tend to like less states, and more tags)

I don't know, whether other states need to be able to go directly to new also. I doubt it. In the worst case, one can go to accepted first and then to new.

  • review: Really, there is a patch, it should be looked at. If things are unclear, maybe first go back to accepted or in_progress.
  • in_progress: There is something happening. If not, well, go back to accepted first.

Change History (3)

comment:1 by Elrond, 10 years ago

If this is resolved, please more #254 to new.

comment:2 by Elrond, 9 years ago

Cc: Simon Fondrie-Teitler added

Okay, the workflow can't be changed on the webif by trac_admins. It has to be done on trac.ini. As cwebber is busy, maybe simonft finds the time?

comment:3 by Ben Sturmfels, 3 years ago

Owner: Christopher Allan Webber removed
Resolution: no-action-required
Status: newclosed
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