Error to load video...

[e-holy]

My error is:

GStreamer: gst-library-error-quark: Could not initialize supporting library. (3)

when i will load an video...

My system is:

4.7.2-201.fc24.x86_64 - Linux/Fedora 24/x86_64

---

2016-09-07 10:35:37,350 INFO [mediagoblin.media_types] Info about file found, checking further
2016-09-07 10:35:37,350 INFO [mediagoblin.media_types] checking the contents with sniffer
2016-09-07 10:35:37,350 INFO [mediagoblin.media_types.video.processing] Sniffing mediagoblin.media_types.video
2016-09-07 10:35:37,352 INFO [mediagoblin.media_types.tools] Discovering /tmp/tmpIcADjv...
error: XDG_RUNTIME_DIR not set in the environment.
error: XDG_RUNTIME_DIR not set in the environment.
2016-09-07 10:35:37,364 WARNING [mediagoblin.media_types.video.processing] GStreamer: gst-library-error-quark: Could not initialize supporting library. (3)
2016-09-07 10:35:37,364 INFO [mediagoblin.media_types] sniffer says it will not accept the file

[Ben Sturmfels]

Hi e-holy,

Thanks very much for taking the time to report this issue. Could I ask you to gather some details about the video itself so we can investigate? I'd like to know what media codec is used in the original. You can find this by either:

1. Opening in Totem, showing the sidebar (View, Sidebar) and noting the Video and Audio details, or

2. Opening in VLC, selecting Tools, Codec information.

Let us know how you go.

Regards,
Ben

[ayleph]

This most likely indicates a missing codec on the computer running MediaGoblin. Make sure you've installed all relevant gstreamer packages. I'm going to close this since there's been no additional information from the reporter.