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There is also an IRC channel, where people might be able to help out. Much of the 'live' development discussions also happen there.
Before you start a new support query, make sure you've done the appropriate searching:
- in the project's FAQ
- in past messages to the Trac Users Mailing List
- in the Trac ticket system, using either a full search or a ticket query.
Please don't create a ticket in trac.egdewall.org for asking a support question about Trac. Only use it when you face a real and new bug in Trac, and do so only after having read the NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!